Client Feedback

“I have not worked with a more knowledgeable and helpful IT team that is willing to go the extra mile for their customers and their solutions providers. We recently facilitated a building move and a communications infrastructure change with a large cellular provider and the changeover couldn’t have gone more smoothly. Mike Nitchman and his team were well prepared and had our servers up and running and a VPN tunnel change in a much shorter time than anyone expected. This was even more incredible with the fact that the changeover could not take place until 12AM…on a Friday night! This speaks wonders of the preparation and commitment. I would highly recommend BIG for any IT project, big or small!!”

Brian Farabaugh, Avail Technologies

“We have had the privilege of working with BIG Wireless to build our city wide wireless network and have them maintain it over these past 6 years. Their prompt response and onsite support is second to none.  I couldn’t ask for a better partner.”

Victor Curfman, City of Altoona

“The team at BIG really came through when we as a company needed them to.  Ken and his team spent an entire weekend fixing our issues so we could be functioning come Monday morning.  It is nice to know that when you are backed into a corner, BIG has the knowledge and the resources to correct the issues.  Not only as a consultant but partner as well.  Partnering with BIG has been nothing but a positive experience for us as a company.”

John Astfalk, Limbach Inc.

“The words that come to mind when I think of Business Information Group are: professional, competent, ethical, responsive, and excellence.  When Quandel was suddenly without an IT Manager, BIG stepped in and quickly assembled a team of professionals to assess our needs and provide interim leadership.  In addition BIG provided service in the areas of custom report writing, software audits, server and software migration, hiring of qualified IT professionals, and overall network support. On behalf of Quandel, I extend our gratitude for their excellent service.  I would not hesitate to recommend BIG and view them as an extension of the Quandel team.”

Maureen Metzker, Quandel

“Working with BIG Wireless on our In-building Communication project over the past 5 years has been a great experience for us. Their technical expertise is second to none. The attention to detail is exceptional and their engineers are highly trained and qualified. Looking forward to working with them in the future.”

Tim Dobrowolski, State of Delaware

“The York Adams Tax Bureau provides tax collection and distribution services for two counties that encompass well over 400,000 individual taxpayers and local employers. We absolutely are dependent on our technology in order to service that tax base on a daily basis.  Business Information Group has provided this Bureau with the necessary technical service; support and advice for well over 15 years. We consider BIG to be an integral part of our operational team and an essential resource in providing quality service to our member school districts and municipalities. I would highly recommend their services to any organization in need of a trusted technical adviser.”

Al Timko, The York Adams Tax Bureau

“Warfel continually chooses to partner with BIG due to consistently celebrating the same values and high level of expectations, no matter what size the project.  BIG knows the value of developing a “Client for Life”, and they have done so with Warfel Construction!”

Conlon Swope, Warfel Construction