It is described as integrating communications in order to optimize business processes. That means that a company is able to unify its typical business processes of both real-time (phone calls, conference calls, videoconferencing) and non real-time (voicemail, email) communications.
The “Cloud”: the wonderful, magical buzz-word that aims to solve all of IT’s cost issues and ease of access to business data. Depending on what side of the IT organization one falls The Cloud can either be a worthwhile way to save on IT expenditures and maintenance costs or yet another third-party service that requires management, recurring service charges, and worry about the security of the organization’s data.
The data that we create every day is what we rely on to keep business moving forward. What if one day the data is no longer available? This may be due to ransomware, natural disaster, infrastructure failure or theft. How can your company recover from an incident like this? There are many different directions we can take this conversation but for right now let’s just focus how we are backing the data up.
Business Intelligence (BI) entered the popular business lexicon in the late 1990s, and has grown to such prominence that there are entire careers and service industries centered around business intelligence, and how it can give any organization with the resources a huge competitive advantage.
YORK, PA. (19 June 2017) — Employees from Business Information Group (BIG), a leading IT consulting firm based in York, Pennsylvania, volunteered on June 9, 2017, with Home Helps. Operated through Servants, Inc., the Home Helps program provides repair and maintenance services for low-income older adults, disabled individuals and single-parent homeowners who are living in an unsafe or unhealthy home in York and Lancaster counties.
Enterprise Resource Planning (ERP) systems are often the keystone by which all business processes are built around. Modern ERP systems are tailored to the specific industries they support, ranging from construction, retail, manufacturing, or even agriculture.
Technology has been advancing rapidly in the last few years and we are now seeing such futuristic things like driverless cars, augmented reality and artificial intelligence. We are all familiar with poor mobile phone coverage, dropped calls and slow data speeds. However we are now moving into a world where everything will be connected together, creating a world where billions of devices communicate with each other in real time, fully automating our lives. We will all live in Smart Cities…
The realm of the traditional IT department and related staff used to be in a back corner of the office, emerging only when a business user ran into a problem, or the network or a critical server suddenly stopped working. In traditionally conservative industries like the Engineering and Construction space, this delegation of IT to the background who only becomes useful when something stops working is even more prevalent.
It’s the company’s core values that keep BIG and its employees grounded and determined to give back to the locale that provided its start. Those values emphasize continuous learning, open communication, honesty, change and excellence. These are key to BIG’s mission and to the way the firm serves its clients.
The traditional model of acquiring technology services is time and material; your server broke and your provider showed up to repair with no end in sight on what the dreaded bill was going to be. The longer it took to diagnose and repair the more money it cost you, the consumer. This often left clients feeling frustrated and vulnerable. More recently technology providers have started to offer a more comprehensive acquisition model that is proving to be mutually beneficial, leaving clients satisfied, while providing the insight necessary to affordably remediate in a timely manner. Many technology firms refer to this offering as Managed IT Services.
Security is a topic that we hear about everywhere, from big box stores like Target to the Presidential Election. Security is something that every company should be evaluating and planning for, so why aren’t they, because security is inconvenient.
Years ago data backups were great insurance in the case of a catastrophic hardware failure. However, the need to restore from those backups was relatively infrequent. Many folks would question the value of expensive data backup systems because it was insurance that was rarely or never needed. Those days are long gone.
Although the Construction Industry is not top of mind when thinking about the industries that fall victim to most cyber-attacks it is still a critical threat to any business that is connected to the internet. Based on the way a construction company and its associated partners access and share data; Cyber Security should be a component of risk mitigation for every company.
Cloud revenue is estimated to be $149.12B by 2019*. I think it’s safe to say that cloud services and applications are here to stay; 59% of companies indicate that they are using some sort of cloud service for at least 1 or 2 applications*.