BIG Wireless Supports Papal Visit to Philadelphia

When most people were anticipating the Labor Day holiday with picnics and fireworks, BIG’s wireless network engineers were brainstorming. The week before Labor Day BIG Wireless was contacted by one of the country’s largest internet service providers, Xfinity. Xfinity was requesting BIG Wireless’s support on an outdoor WiFi Initiative for the Papal visit in Philadelphia.

img case study logo xfinity
Project
Xfinity
Location
Philadelphia, PA
Duration
7 Days from Start to Finish
Services
Wireless

The Challenge

The request was to provide a solution for wireless connectivity for hundreds of thousands of people coming to Philadelphia to visit the Pope. The result was 248 access points and 31 ethernet switches mounted to 31 jumbotrons which would give visitors free WiFi capability to tweet, text and post selfies of the historical event. The timeline for the equipment to be designed, assembled and delivered to Philadelphia was 7 days.

img case study xfinity challenge

Developing a Solution

The day after Labor Day design and construction began. BIG Wireless strategically broke into 3 teams to tackle the project and meet the dead line. Team 1 was tasked with designing the solution and identifying components needed for assembly. Team 2 was tasked with finding resources to provide the components within 24 hours to begin assembly. Team 3 began preparations with materials on hand. All three teams executed flawlessly which allowed the assembly line production to begin, ending one week later with custom built skids to haul the 5’ wireless access point to Philadelphia.

Outcome

BIG Wireless delivered on time to the project site. Once on site in Philadelphia the BIG Wireless engineering team assisted Xfinity with antenna placement, cabling solutions and switch installation which took 6 days, 10 team members and 600 hours. On Monday September 28th, 2015 our team of BIG Wireless engineers confidently headed back to Philadelphia to tear down and uninstall the access points knowing the solution exceeded expectations.

img case study xfinity outcome
I knew the BIG team had the skills, drive, and ambition to help Comcast make the whole event a tremendous success.

When asked by our fine client and partner Comcast to help them provide free WiFi for the millions of visitors for the historic Papal visit to Philadelphia, I looked at it as an honor, privilege, and a challenge, given such a short timeframe. However, I knew the BIG team had the skills, drive, and ambition to help Comcast make the whole event a tremendous success. The call from Comcast came in on a Friday evening with only a few weeks to design and deploy an outdoor WiFi network, anchored on the large jumbotron screens in Philadelphia that could support thousands of hungry WiFi users sending videos and pictures of the historic event all around the world. Without hesitation, I accepted the project and the BIG team performed exactly as trained and expected and delivered the quality product that both the BIG executive management and our partner Comcast expected.

John Dolmetsch CIO, BUSINESS INFORMATION GROUP

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