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Outlook 2016: Part 1

January 21


Course Description

This course is intended to help novice users become comfortable with the interface and basic functions of Outlook 2016.

Course Objectives

By the end of this course, users should be comfortable with using and customizing the Outlook 2016 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes.

Course Prerequisites

To be successful in this course, users should understand the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience with printing and using a web browser is an asset, but not required. No previous experience with other versions of Outlook is necessary.

Course Outline

Getting Started with Outlook 2016

To begin this course, students will learn how to navigate the Outlook interface, perform basic e-mail functions, and use Outlook help (including the new Tell Me feature).

Composing Messages

This lesson covers how to create an e-mail message, check spelling and grammar, and format message content. Then, students will learn about e-mail attachments, enhancing messages, and managing automatic message content.

Reading and Responding to Messages

Next, students will learn how to customize reading options, work with attachments, and manage message responses.

Managing Your Messages

This lesson focuses on managing messages using tags, flags, and other commands, as well as organizing messages using folders.

Managing Your Calendar

In this lesson, students will learn how to view and print the calendar, as well as how to manage appointments and meetings.

Managing Your Contacts

How to create, update, view, and organize contacts using the People workspace will be covered in this lesson.

Working with Tasks and Notes

This lesson is all about managing tasks and notes.

Customizing the Outlook Environment

This final lesson covers how to customize the Outlook interface, as well as creating and managing Quick Steps.


January 21


Business Information Group, Inc.
1150 North Sherman St., Suite 100
York, PA 17402 United States
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