Support for indoor and outdoor critical infrastructure

If components of critical infrastructure are experiencing issues or outages, substantial system downtime could occur. Proactive monitoring identifies when and where issues arise in real-time to dispatch accordingly and resolve the problem, minimizing downtime.

Ensure Continuous Operations with Field Maintenance & Support

BIG offers complete field maintenance and repair services for critical infrastructure, both indoor and outdoor, including preventative, proactive maintenance, and inspection. To ensure continuous operations of critical technology infrastructure, we also provide emergency onsite technical analysis and repair.

Field maintenance.

BIG: Experienced Infrastructure Support

Our experienced team provides a full range of services including DC power-based technology infrastructure support, outdoor tower, building and pole equipment support, construction site infrastructure, and rail transportation technology support. Coordinating with our 24/7/365 Network Operations Center, our field services team provides the onsite support to keep critical technology operational.

Based in York, PA, our IT support team works with companies throughout Harrisburg, Lancaster, and the Mid-Atlantic region.

About BIG

Field maintenance. Field maintenance.


We’ve developed deep experience maintaining and repairing networks for municipalities, large events, and utilities.

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Papal Visit to Philadelphia

When Xfinity needed a massive outdoor Wi-Fi network built for the Pope’s visit to Philadelphia, they called BIG. See what we did to bring connectivity to the masses.

See Project Details

Schedule a Conversation

Find out how BIG can help monitor and repair your critical indoor or outdoor network infrastructure. Start a conversation with BIG today.