NOC Services and Field Maintenance

A row of 6 computer monitors

Located in Central PA, the BIG Wireless Network Operations Center (NOC) specializes in wireless technology services. The NOC is complemented by a team of senior engineers and field installation crews for advanced troubleshooting 24/7/365. The NOC team utilizes our nationwide field service staff to perform service affecting repairs across the United States. Contracts are customizable to our client’s needs and desired onsite response times.

The BIG Wireless NOC offers the following support:

Solution Considerations

The NOC is one of the few wireless specialized NOCs in the United States with a wireless specialized technical troubleshooting staff and the necessary reporting tools needed to maintain the health of a wireless network. Traditional network device reporting such as switches, routers and servers are combined with the proactive monitoring of wireless devices to give our clients the peace-of-mind their wireless networks are performing to optimum standards.

Case Studies

Philadelphia Skyline

Xfinity

When Xfinity needed a massive outdoor WiFi network built for the Pope’s visit to Philadelphia, they called BIG Wireless. See what we did to bring connectivity to the masses.

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Morey's Pier Logo

Morey’s Piers

Thousands of guests across 4 amusement parks in Wildwood, New Jersey – each wanting reliable WiFi and cellular coverage. Here’s how we made it happen.

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Ready to Learn More?

If you are ready to learn more about the services Business Information Group can provide to your organization, contact us today to start the conversation.