For the last 28 years, Scott has worked to build BIG into the company it is today – a leading IT consulting firm delivering industry leadership and strategic, reliable solutions for clients. As the Founder and CEO, he oversees system analysis for clients, including providing appropriate system solutions within various industries, leading the migration of tax bureaus from their legacy systems to BIG’s tax collection and distribution systems, as well as designing and implementing functions to increase efficiencies in the tax administration system. With over 34 years in the IT industry, Scott has worked on several valuable projects including analyzing Pennsylvania’s Act 32 to develop software systems that enable tax collectors to meet the Act’s aggressive requirements. Scott’s extensive network management and system administration experience, as well as his application design and development expertise has led him to become the principle architect and technical manager of the PALite online filing systems for secure filing and payment of Pennsylvania local taxes. Scott has a Computer Information Systems degree from York College of Pennsylvania.
“I feel that BIG has helped many companies grow and succeed. For most of our clients, technology advancement can be a real game changer. Our mission is to become an extension of our client's business. When we become part of their technology team, we have the ability to contribute to their success in a very meaningful way.”
John has spent the last 20 years leading a nationwide wireless specialized practice and has become a recognized leader in the industry. Starting with municipal wireless in the early 2000’s, he has led his team as the Executive Architect on leading edge wireless initiatives including: Comcast/Xfinity nationwide Wi-Fi deployment and strategy, Exelon ConEdison and PPL Smartgrid Wireless Initiatives, State of Maryland Microwave and Edge Device Deployment, Siemens, Nokia, IBM and Johnson Controls Wireless SME Advisor, Comcast Stadium, Venue, Transit and Multi-Tenant Wi-Fi Strategy.
John has extensive experience in converged technology solutions and leads a team of SMEs in all functions of technology solutions including advanced routing, cybersecurity, IoT, wireless, application development, building automation and mobility. In addition to Executive Architect and business leader, he provides guidance to the Economic Development Department for the State of Pennsylvania, York County and York City, on the implementation of technology for business development. John also sits on the York College Advisory Council for Technology Curriculum Development.
“The success of a business can be measured in many ways but as a founder and owner I define success as being able to take my hands off the wheel and close my eyes and the ship still maintains its path forward and navigates all obstacles. The team at BIG has made that a reality for its founders. That is true success.”
Jen brings over 15 years of sales and people management expertise in the technology industry. Working with local and national firms, she has served as an extension of their businesses by helping implement safe, reliable, and understandable solutions into their organizations. Prior to becoming the Vice President of Sales & Marketing, Jen began her career at BIG as Director of Sales & Marketing. Her role started by spearheading strategic sales and marketing initiatives, product development programs, and nurturing vendor relationships. Prior to BIG, Jen spent her career advising leading AEC companies on technology adoption in the areas of data, design and documentation. A natural leader with a strong voice, Jen has received many awards and recognitions over the years as a result of her knowledge and experience. She is the Co Author of “When Going BIG is Going BETTER”, the August 2018 issue of Construction in Focus, as well as “Managing Healthcare Construction Risks through Innovation & Specialization”, the fall 2014 issue of CFMA Building Profits.
“BIG’s culture creates a foundation for individuals to access their true potential; companies like BIG continue to find success because they demand the very best from their employees every day, it’s just who we are and I am proud to be part of the BIG team.”
Roger started his journey with Business Information Group’s Wireless division, BIG Wireless, in May of 2007. As the Vice President of Service Delivery & Field Services, he provides strategic leadership, management, and the vision necessary to ensure BIG has the proper operational controls, administrative and reporting procedures, and personnel systems in place to operate efficiently and effectively. Roger is responsible for BIG’s 24/7/365 NOC and Help Desk services, as well as subcontractor and vendor contracts and industry safety compliance. With over 20 years of financial and operational management experience in the IT and distribution industries, Roger has managed multiple projects for Fortune 100 companies in the cable operator, utilities, and telecommunication industries. He has led collaborative efforts to identify and implement ITIL standards across the enterprise and has managed a diverse and geographically remote staff to meet customer SLA’s in response and on-site arrival time.
“The thing that I enjoy most about BIG is being able to work with talented colleagues who excel at technological challenges and aggressive timelines. We believe in the power of teamwork and that together we can exceed our client’s expectations.”
With over 25 years of experience, Ken is well versed in information systems management, analysis, and development. As Vice President of Consulting Services, he evaluates, recommends, and implements approved projects based on client needs and strategizes long term goals. He also serves as BIG’s IS Consulting Manager for enterprise clients. Ken has extensive programming knowledge in VB.NET (Visual Basic.NET), ASP.NET (Active Server Pages.NET), VB (Visual Basic), VBA (VB for Applications), VB (VB for Scripting), T-SQL (Transact Structured Query Language), SQL Server, SQL SSRS (SQL Server Reporting Services), SQL SSAS (SQL Server Analysis Services), SQL SSIS (Server Integration Services), HTML, JAVA and Crystal Reports. Ken has performed numerous software implementations from database creation, programming and administration with SQL, MS Access and Exchange Servers. Primarily focusing on Viewpoint Construction Software and Deltek Vision Software consulting, Ken’s expertise lies in the field of conversions to integrations and customizations, specifically using SSRS, SSAS and Crystal Reports. Additionally, Ken’s high understanding of Microsoft Business Analytics applications has led him to support clients in the architecture, design, and implementation of the tools.
“I enjoy that we are able to handle most IT challenges with a diverse staff but still small enough to deliver the personal touch to clients.”
William “Butch” Ludwig, Chief Financial Officer/Controller of Business Information Group, started in 2011. As CFO, Butch oversees BIG’s executive strategy and corporate planning, all finance and administration responsibilities, as well as customer and vendor contract review. He is responsible for the implementation and conversion of BIG’s ERP system, the development of custom financial statements and KPI’s, and the creation of project and employee evaluations tools. Prior to taking on his role at BIG, Butch gained experience in auditing, GAAP financial statements, and client business process evaluations at ParenteBeard, LLC, formerly Beard Miller Company. Butch has his Bachelor of Science Degree in Accounting from Shippensburg University.
“Our success and reputation is a direct result of the quality individuals who make up our team. Their vast knowledge, experience, and customer service helps us continue to grow as a company and expand our service offerings.”
Mike Nitchman, Vice President of Network and Security Operations, began his career at Business Information Group (BIG) in November of 2000. Throughout the last 20 years, he has seen BIG grow into a respected provider of network services, employing over 100 employees. With that, comes decades of knowledge and expertise required to lead his networking and security team of 26 talented and dedicated technical professionals. As the Vice President of Network and Security Operations, Mike oversees and enforces the networking and security strategy, reviews sales opportunities and serves as a liaison between Sales and Networking, and also advises clients and provides best practices, associated risks, and strategic plans accordingly. Mike has over 30 years of experience designing and implementing network solutions. He began his career in 1987 as a computer tech at SoftSupport Computer Store. During that time, Mike started the computer enthusiasts club, White Rose IBM Computer Enthusiasts (WRICE), an outlet for local users to collaborate and learn about technology. In 1988, Mike ventured into database programming, writing several programs used by independent truck drivers to keep track of fuel mileage and trips. Thus, began his personal computer consulting business. From 1990-1995, Mike started as a Network Technician for Computer Resources of America and later became Service Manager where he oversaw a team of network technicians and engineers, while earning several certifications. In 1995, NetVision was formed, primarily focusing on networking services for small and medium sized businesses. Mike is a member of the Rotary Club of York and serves on the Membership Committee.
“We have a fantastic group of employees with a wealth of knowledge that they share each day with our clients. Working alongside some of our employees and clients for 20 years, I’m fortunate to consider them friends as much as colleagues and customers.”
Deb’s passion is people. In 2019, she was brought on board to provide employee support to BIG while the company was undergoing an HR transition.
Her role at BIG is to retain BIGs most valued asset – the employees. As a member of the Leadership Team Deb proactively works to help BIGs employees find success. Whether it’s helping to create a career path, facilitate steps to grow an employee’s career or providing an encouraging word, that’s where you will find Deb.
Deb began her career in Human Resources as an independent HR Consultant. She was hired by a local Architectural and Engineering firm where she worked in HR and was placed on the Leadership Team. Deb worked there for 18+ years before joining BIG.
Deb attended Northern Kentucky University, Highland Heights, KY.
“The people at BIG are what make this company so special. My goal is to help people find what they love to do, then help them to grow, learn, and become passionate in their role. I’m proud to be part of a team where I can do that every day.”