Careers

Join the BIG Team!

BIG is a leader in information technology services and is always seeking motivated and professional individuals to join our team.

Why Join Big?

  • Competitive compensation
  • Medical
  • Dental
  • Vision
  • 401K including company match
  • Professional development and certifications

Looking to Make a Change?

Send your resume and salary requirements in confidence to:

Business Information Group Recruiting
156 North George Street
York, PA 17401
or e-mail to recruiting@businessinformationgroup.com

Hear What Our Team Has to Say About BIG.

“What I like most about BIG is the people. It’s hard for me to believe I’ve been at BIG for 17 years and I think my fellow employees have a lot to do with that.”

Sheridan Palmer

“The best part about BIG is that every day is different and I work with some pretty amazing people.”

Andrea Shue

“The people who work for BIG is what I like most. They are a talented group of people I am so proud to be associated with.”

Ken Jones

  • Network Engineer

    The Network Engineer position requires a skilled professional with excellent communication and organizational skills. Under general guidance, the Network Engineer will perform customer network support, design analysis. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service, and ethics.

    Essential Duties and Responsibilities

    This role requires varied tasks to be carried out by the Network Engineer, which may include:

    • Provide IT Support, assistance and troubleshooting, either on-site or through remote desktop platforms.
    • Configuration, installation and trouble shooting of servers, routers, workstations, software and hardware to meet client needs.
    • Configuration of workstations in a LAN environment.
    • Establishment of LAN/WAN connectivity and trouble shooting.
    • Provide high level of networking expertise to BIG personnel and clients.
    • Participation in project management activities, such as marketing, billing, client relationships and coordination with other design team members.
    • Interaction directly with clients of all knowledge levels, and at any level of their organization, is crucial for success.
    • Other duties as assigned.

    Core Competencies/Requirements

    • Associates or Bachelor degree in information technology or related field is preferred, and a minimum 2-4 years experience with configuration, installation and troubleshooting of firewalls/routers/switches; or an equivalent combination of education and experience.
    • Advanced certifications (Cisco, Microsoft) a plus.
    • Minimum 2-4 years of experience with Microsoft OS for servers and workstations.
    • Minimum 2-4 years of experience with e-mail servers, ISP’s, network monitoring tools and TCP/IP protocols.
    • Experience configuring Active Directory, GPO’s, DNS, DHCP, WSUS, VPN, ACL’s and firewalls.
    • Experience with configuring virtual servers, (VMware preferred) and configuring storage area networks to support virtual servers.
    • Experience with backup solutions, tape rotation methods, and writing disaster recovery plans.
    • Experience with security and anti-virus/anti-malware solutions.
    • Microsoft Office knowledge required.
    • Strong verbal and written skills with the ability to effectively communicate and document your work.
    • Current State issued driver’s license, clean driving record, reliable transportation and proof of valid auto insurance.

    Work Environment Details

    • Work Hours: Monday through Friday 8:00 am until 5:00 pm, with extra hours as needed to meet deadlines.
    • Lifting and moving products/boxes up to 50 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Travel: Minimal, but variable dependent upon project assignment.
    Apply Today
  • Business Development Associate

    We are looking for hunters. Someone that understands how to go out and find opportunity. Someone that is not afraid to pick up the phone and make a cold call, do some networking, meet and greet potential clients at social events.

    The Business Development Associate will maintain, foster and create client relationships through solution selling tactics in order to obtain new sales. The responsibilities of the BDA falls into three main categories: pre-sales, sales, and post-sale support of hardware / software / client relationship management.

    Pre-sales activities include prospecting, networking, cold calling and client profiling.

    The actual sale includes discovery and deep dive introductory calls/meetings, identification of challenges, ability to build business cases, development and facilitation of the proposal/quote process for specific clients, budget and pricing development, proposal writing, contract negotiations and client presentations.

    Post-sale support (with network engineer support as needed) includes managing the client relationship, identifying and or handling challenges, ongoing education of the technology industry and BIG.

    Essential Duties and Responsibilities

    • Promote BIG’s product and service offerings which include managed network services, computer hardware and software sales, development services, wireless offerings, and selected vertical offerings in construction and finance.
    • Understand clients’ specific business needs & challenges through solution selling techniques.
    • Build business cases to drive sales & profit.
    • Maintain minimum profit budget goals of 85%.
    • Develop strategic territory management plans to obtain profit budget.
    • Identify, profile and develop new business through multiple channels: phone, E-mail, networking, client relationship management.
    • Hold “C” level meetings with agility and confidence.
    • Prepare business cases and proposals in conjunction with team members.
    • Clearly communicate the business value of Business Information Group.
    • Use Salesforce.com to manage calendar, prospects, clients and opportunities.
    • Use Salesforce.com to manage territory and pipeline.
    • Use QuoteWerks for hardware/software quotes.
    • Interact directly with clients of all knowledge levels, and at any level of their organization.

    CORE COMPETENCIES AND REQUIREMENTS

    Required

    • 3-5 years equivalent work experience.
    • Hunting skills.
    • Strong organizational skills, including time management and ability to prioritize.
    • Strong verbal and written communication skills – ability to communicate at “C” level.
    • Ability to work in a team environment.
    • Professional presentation skills.
    • Attention to detail.
    • Stamina, resilience and ability to work well under pressure.
    • Strong Microsoft Office skills.
    • Strong verbal and written skills with the ability to effectively document your work.
    • Ability to interact directly with clients of all knowledge levels, and at any level of their organization.
    • Current state issued driver’s license, reliable transportation, proof of insurance, and a clean driving record.

    Preferred

    • Bachelor’s degree in business related field.
    • Solution selling experience.
    • Experience in the information technology field.

    WORK ENVIRONMENT DETAILS

    • Compensation: Salaried plus commission, full time, 40 hours per week. Benefits offered including health insurance, vacation, and retirement options.
    • Work Hours: Monday through Friday 8:00am until 5:00pm, with extra hours as needed to meet deadlines, attend after-hour networking functions and conferences.
    • Work Location: York, PA (downtown area with parking). No relocation being offered.
    • Lifting and moving products/boxes up to 30 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Extensive daily travel to client sites – typically within a 100 mile radius of our base of operations.
    • Training is intensive and in-house, aimed at giving the BDA comprehensive technical knowledge of BIG’s products.
    Apply Today
  • Supervisor, Wireless Engineering

    The Wireless Engineering Supervisor role requires an active hands-on individual who will be an active participant on assigned tasks as well as lead and manage the Wireless Network Engineering team. The team is responsible for the design, installation, configuration, operation, maintenance, integrity & security of wireless networks. Manage collaboration efforts across technical and non-technical teams and oversee designing and implementing Wireless Projects.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The varied tasks to be carried out by the Wireless Engineering Supervisor include:

    • Design, plan, establish, and optimize wireless networks.
    • Develop wireless network infrastructures and make recommendations on systems enhancements for optimization.
    • Lead technical person to support Layer 2, Layer 3 networks and advanced routing technologies.
    • Lead and supervise teams.
    • Provide technical assessment of requirements and definition from conception to launch.
    • Train and mentor other engineers.
    • Design and validate RF link performance, quality and reliability.
    • Use measuring and diagnostic tools to test and adjust equipment.
    • Optimize existing network by adjusting radio network parameters, adding/deleting of neighbors and recommending possible solutions to hardware problems.
    • Monitor and analyze statistical and drive test data to improve system performance indicators. Apply propagation theory, RF Engineering tools and antenna theory to choose tower antenna placement.
    • Responsible for capacity planning.
    • Act as tier 3 escalation point to the NOC.
    • Effectively communicate a network design, challenges and needs to internal and external customers.
    • Take the technical lead in coordination with sales team to make sure we are always staying in step with latest industry trends in wired and wireless markets.

    CORE COMPETENCIES AND REQUIREMENTS

    REQUIRED

    • BSEE in Electrical/Computer Engineering or equivalent; or a combination of in-market field experience and education.
    • Minimum 3-5 years’ technology management experience required.
    • Deep knowledge in wireless access technologies including WiFi, WiMAX, PTP, PTMP and a record of excellence managing the wireless access engineering systems within an organization.
    • Hands-on experience with a broad range of wireless access technologies including WiFi, 4G-LTE & IoT as well as competency with key networking elements such as routing, switching, & security.
    • Strong knowledge of network architecture, inclusive of switching and routing protocols.
    • Strong ability to lead a team of engineers at junior and senior levels; directs and prioritizes the team’s work load.
    • Manage and deliver against several initiatives simultaneously.
    • Ability to prioritize, organize, and delegate effectively.
    • Demonstrated ability to make decisions and solve problems under pressure in a dynamic, fast-paced environment.
    • Excellent written and verbal communication skills.

    PREFERRED

    • Demonstrated project management experience preferred.
    • Cisco network certifications or equivalent preferred.
    • Wireless certifications preferred.

    WORK ENVIRONMENT DETAILS

    • Work Hours: Monday through Friday 8:00am to 5:00pm, with extra hours as needed to meet deadlines.
    • Lifting and moving products/boxes up to 50 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Travel: 25 to 50% Nationwide travel – may vary from week to week, dependent upon project assignment.

    Apply Today
  • Tower Technician

    As an integral member of a crew, the Tower Technician/Field Tech 1 will be responsible for the assisting with the installation, maintenance and repair of RF equipment. Assigned tasks may include installation on rooftops, water tanks and existing towers; tower reinforcement; antenna installation and testing; equipment inspections; microwave dish path alignment; waveguide testing and troubleshooting. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service and ethics.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Installs, maintains, repairs, removes microwave antenna systems – sometimes under adverse conditions (weather, remote sites, high towers) throughout the nation using safety equipment and tools.
    • Transports heavy equipment and materials to work locations, including remote areas, to perform functions of the job.
    • Maintains compliance with all OSHA, Company and Customer-Specific safety procedures and guidelines.
    • Basic use and care of hand tools and mechanical equipment.
    • Knowledge of hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment.
    • Climb tall structures (100 feet or more) with a 50lb load.
    • Build antenna mounts and construct tie-back steel for antenna side struts.
    • Termination of waveguide, coax and Cat5.
    • Adherence to instructions accurately and complete assigned course of action.
    • Take direction from team/project leads and complete assigned tasks in a timely manner.
    • Strict adherence to safety requirements.
    • Other duties as assigned

    CORE COMPETENCIES AND REQUIREMENTS

    REQUIRED

    • 0 to 1 years of industry experience, including tower climbing experience.
    • High school diploma or GED.
    • Working knowledge of basic hand tools, mechanical equipment and electro-mechanical equipment.
    • Applicant/Employee weight and tools combined may not exceed 280-pound weight limit as specified by the manufacturer of safety equipment.
    • Applicant/Employee waist circumference must not exceed 60 inches, measured at the navel, as specified by the manufacturer of safety equipment.
    • Strong verbal and written skills with the ability to effectively communicate and document your work.
    • Current State issued driver’s license, clean driving record, reliable transportation and proof of valid auto insurance.
    • Ability to successfully pass a DOT physical, criminal background check, drug screening tests and DMV/MVR screening, upon employment offer as well as randomly as requested by customers for project work on specified job sites.

    PREFERRED

    • Comtrain Tower Climber certification or other industry approved climbing certification preferred.
    • Industry certifications including OSHA 10-hour, First Aid, CPR/AED a plus.
    • Valid CDL license is a plus.

    WORK ENVIRONMENT DETAILS

    • Work at heights including, but not limited to, roof top, bucket truck, monopole, self-supporting tower, or guyed towers.
    • Work in adverse conditions including weather, remote work sites and high structures.
    • Lift and move products/boxes up to 100 pounds.
    • Team environment and independent work assignments.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Extensive throughout the United States

    Apply Today
  • Viewpoint Spectrum Software Consultant

    The Software Consultant is responsible for managing software consulting engagements for customer accounts.  This will include the setup of new clients, as well as support for existing clients.  This position serves as liaison between the company and the client in order to ensure that all targets and requirements are met and that projects are successfully completed.

    This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service and ethics.

    Essential Duties and Responsibilities

    This role requires excellent communication and organizational skills within the Company management, team members, and client relationships.  Ability to work on multiple software consulting projects as assigned, focusing on the analysis of the customers’ business goals, objectives and needs.

    • Analyzes customers’ business requirements and objectives; develops a project design to meet customers’ business needs.  Guides customers through project management methodology.
    • Estimates time frames, quality and quantity of resources required to successfully implement project; develops project plan incorporating all project variables.
    • Coordinates assignment of appropriate company resources to complete project tasks according to plan.  Responsible for managing project plans, schedules and reports and manages all documentation pertaining to assigned projects.
    • Conducts periodic status checks with customers and team to assess progress against plan.  Performs re-forecasts of project variables as necessary throughout project.
    • Ensures provision of “account management” services to customers including scheduling of initial classes and ongoing remote and on-site training, tracking of progress, and involvement in issue resolution as needed.
    • Provides consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs and documentation.
    • Provides software application training services.
    • Interact directly with clients of all knowledge levels, and at any level of their organization, is crucial for success.
    • Other duties as assigned.

    Core Competencies/Requirements

    • Ability to quickly develop and maintain a high level of knowledge of the Viewpoint Vista or Dexter & Chaney Spectrum Software package and remain an expert on current product knowledge.
    • Effectively applies broad, in-depth, and up-to-date knowledge of pertinent project management, technical, business and professional issues.
    • Consistently and effectively leads diverse projects and project teams in a supportive role providing guidance, direction and feedback.
    • Willingness and ability to quickly master training and presentation skills.
    • Strong initiative, customer-service orientation and commitment to insuring timely, quality solutions to customer issues.
    • Effectively develops and uses a systematic approach to analyze and solve problems. Acts proactively to anticipate risks and seeks to mitigate them before they occur. Visualizes the big picture and effectively identifies key issues and designs harmonious and effective solutions.
    • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things.
    • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.  Effectively presents and explains information to various group sizes and levels of knowledge.
    • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
    • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
    • Excellent knowledge of project management methodology and practices, as well as experience management project teams in a matrix environment.
    • Accomplished client-management skills, relationship-building skills, and requirements gathering experience and negotiating skills. Must be able to successfully drive multiple projects in parallel.
    • Consistently perform assigned work within established deadlines.
    • Must have strong verbal and written skills with the ability to effectively document created solutions.
    • Associates or Bachelor degree in business or information technology is preferred; or a minimum of 3 years of software development; or an equivalent combination of education and experience is preferred.
    • Solid working knowledge of Microsoft Office and Microsoft Project is required.
    • Project management experience with ERP software implementations is preferred.
    • Experience within a construction or financial business setting is helpful.
    • Current State issued driver’s license, clean driving record, reliable transportation and proof of valid auto insurance.

    WORK ENVIRONMENT DETAILS

    • Work Hours: Monday through Friday 8:00am until 5:00pm, with extra hours as needed to meet deadlines.
    • Physical Activities: Use of standard office equipment will be necessary, as well as the regular ability to speak and hear. Frequently required to stand, walk, use hands, and reach with hands and arms, ability to occasionally lift office products and supplies up to 25 pounds.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Moderate dependent upon project assignment; may be domestic and international travel.
    Apply Today
  • Viewpoint Vista Software Consultant

    The Viewpoint Vista Software Consultant is responsible for managing Viewpoint Vista software consulting engagements with our clients. This will include the setup of new clients, as well as support for existing clients. This position serves as liaison between the company and the client in order to ensure that all targets and requirements are met and that projects are successfully completed.

    Knowledge of Viewpoint Vista is an absolute must but we will consider other ERP package experience if you have the rest of the skills we are looking for.

    Essential Duties and Responsibilities

    • Analyze customers’ business requirements and objectives; develop a project design to meet customers’ business needs. Guide customers through project management methodology.
    • Estimate time frames, quality and quantity of resources required to successfully implement project; develop project plan incorporating all project variables.
    • Coordinate assignment of appropriate company resources to complete project tasks according to plan. Manage project plans, schedules and reports and manage all documentation pertaining to assigned projects.
    • Conduct periodic status checks with customers and team to assess progress against plan. Perform re-forecasts of project variables as necessary throughout project.
    • Ensure provision of “account management” services to customers including scheduling of initial classes and ongoing remote and on-site training, tracking of progress, and involvement in issue resolution as needed.
    • Provide consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs and documentation.
    • Provide software application training services.
    • Develop and maintain a high level of knowledge of the Viewpoint Software package and remain an expert on current product knowledge.
    • Interact directly with clients of all knowledge levels, and at any level of their organization.

    Core Competencies and Requirements

    Required

    • 3 years software consulting experience.
    • Viewpoint Vista experience (other related ERP experience will be considered, such as PENTA or Epicor).
    • Knowledge of project management methodology and practices and experience managing project teams in a matrix environment.
    • Client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills.
    • Ability to successfully drive multiple projects in parallel.
    • Subject matter expertise in accounting principles and practices (e.g. payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger)
    • Subject matter expertise in construction project management principles and practices (e.g. project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing).
    • Solid working knowledge of Microsoft Office and Microsoft Project is required.
    • Strong verbal and written skills with the ability to effectively document your work.
    • Ability to interact directly with clients of all knowledge levels, and at any level of their organization.
    • Current state issued driver’s license, reliable transportation, proof of insurance, and a clean driving record.

    Preferred

    • Project management experience with ERP software implementations.
    • Familiarity with the construction industry.
    • PMP certification.
    • Bachelor degree in information technology or business, or formal project management training.

    Work Environment Details

    • Compensation: Salaried, full time, 40 hours per week. Benefits offered including health insurance, vacation, and retirement options.
    • Work Hours: Monday through Friday 8:00am until 5:00pm, with extra hours as needed to meet deadlines or handle after-hours projects.
    • Work Location: Remote
    • Lifting and moving products/boxes up to 30 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Extensive domestic and international travel. Travel requirements may vary depending on assigned number of customer projects and project timing. Candidates for this position must be willing and able to meet travel requirements. Ability to qualify for a US Passport are required. Ability to qualify for a company credit card or possession of a personal credit card with sufficient limits to charge travel expenses.
    Apply Today
  • Deltek Vision Development Consultant

    The Deltek Vision Development Consultant position requires a skilled professional with excellent communication and organizational skills. Under general direction, the Deltek Vision Development Consultant will formulate/design system scope and objectives. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service and ethics.

    The focus of this position is to work with our clients that use Deltek Vision or are considering a migration to Deltek Vision. If you don’t have Deltek Vision experience showing on your resume, don’t expect a response.

    Essential Duties and Responsibilities

    • Devise or modify procedures to solve complete problems considering computer equipment capacity and limitations, operating time and form of desired results.
    • Prepare detailed specifications from which programs will be written.
    • Design, code, test, debug and document programs.
    • Gather system requirements, mapping business processes and writing code.
    • Work at the highest technical level on all phases of a project at all times and take business requirements to full conversion into a logical model.
    • Write and speak clearly and document all created solutions.
    • Interact directly with clients of all knowledge levels, and at any level of their organization.

    Core Competencies and Requirements

    Required

    • Minimum 3 years of experience with Deltek Vision with a focus on custom development.
    • Minimum 3 years of experience with coding in a .NET and T-SQL platform.
    • Strong verbal and written skills with the ability to effectively document your work.
    • Ability to interact directly with clients of all knowledge levels, and at any level of their organization.
    • Current state issued driver’s license, reliable transportation, proof of insurance, and a clean driving record.

    Preferred

    • Associates or Bachelor degree in business or information technology is preferred; or a minimum of 3 years of software development; or an equivalent combination of education and experience is preferred.
    • Experience with Crystal reports, SQL DBA, SSRS, SSAS and SharePoint.
    • Experience within a financial business setting is helpful.

    Work Environment Details

    • Compensation: Hourly, full time, 40 hours per week. Benefits offered including health insurance, vacation, and retirement options.
    • Work Hours: Monday through Friday, 8:00 – 5:00 Eastern.
    • Work Location: Telecommute or York, PA (downtown area with parking).
    • Lifting and moving products/boxes up to 25 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Minimal, but variable depending on project assignment.
    Apply Today
  • Viewpoint Vista Development Consultant

    The Viewpoint Vista Development Consultant position requires a skilled professional with excellent communication and organizational skills. Under general direction, the Viewpoint Vista Development Consultant will formulate/design system scope and objectives. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service and ethics.

    The focus of this position is to work with our clients that use Viewpoint Vista or are considering a migration to Viewpoint Vista. If you don’t have Viewpoint Vista experience showing on your resume, don’t expect a response.

    Essential Duties and Responsibilities

    • Devise or modify procedures to solve complete problems considering computer equipment capacity and limitations, operating time and form of desired results.
    • Prepare detailed specifications from which programs will be written.
    • Design, code, test, debug and document programs.
    • Gather system requirements, mapping business processes and writing code.
    • Work at the highest technical level on all phases of a project at all times and take business requirements to full conversion into a logical model.
    • Write and speak clearly and document all created solutions.
    • Interact directly with clients of all knowledge levels, and at any level of their organization.

    Core Competencies and Requirements

    Required

    • Minimum 3 years of experience with Viewpoint Vista with a focus on custom development.
    • Minimum 3 years of experience with coding in a .NET and T-SQL platform.
    • Strong verbal and written skills with the ability to effectively document your work.
    • Ability to interact directly with clients of all knowledge levels, and at any level of their organization.
    • Current state issued driver’s license, reliable transportation, proof of insurance, and a clean driving record.

    Preferred

    • Associates or Bachelor degree in business or information technology is preferred; or a minimum of 3 years of software development; or an equivalent combination of education and experience is preferred.
    • Experience with Crystal reports, SQL DBA, SSRS, SSAS and SharePoint.
    • Experience within a construction or financial business setting is helpful.

    Work Environment Details

    • Compensation: Hourly, full time, 40 hours per week. Benefits offered including health insurance, vacation, and retirement options.
    • Work Hours: Monday through Friday, 8:00 – 5:00 Eastern.
    • Work Location: Telecommute or York, PA (downtown area with parking).
    • Lifting and moving products/boxes up to 25 pounds.
    • Standing, sitting and walking throughout multiple building floors.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Travel: Minimal, but variable depending on project assignment.
    Apply Today