Allow your team to focus on driving growth and success – we’ll fill in the technical gaps.
24/7/365 Support
10+ years
98%
Client Success Rate
12 minutes
Average Response Time
More than ⅔ of top performing companies use managed services for strategic advantage or to close capability gaps.
Technology downtown means project delays and financial losses. It’s time to close the capability gaps within your organization and gain a strategic advantage. Our Managed Services offerings provide constant monitoring, expert support, and proactive maintenance to keep your operations running smoothly. Since 1992, BIG has helped construction and manufacturing businesses minimize technology fatigue while maximizing productivity and security.
How Our Managed Services Elevate Your Operations
- Reduced Downtime: Our 24/7 monitoring identifies and resolves issues before they impact your operations, keeping your projects on schedule and your teams productive.
- Predictable IT Costs: Replace unpredictable emergency expenses with a consistent monthly investment in reliable technology management.
- Enhanced Security: Continuous monitoring and immediate threat response protect your sensitive project data and financial information.
- Peace of Mind: Focus on your core business while our experts handle your technology needs, serving as an extension of your team.
Talk to Our Experts
Let’s build a stronger IT foundation—talk to our experts today about a Managed Services solution tailored to your construction business.
An Experienced Partner You Can Trust
Managed Services Offerings
24/7 Monitoring
Our round-the-clock monitoring system ensures your critical systems remain operational at all times. When issues arise, our team is immediately alerted and begins resolution—often before you're aware of a problem. Our construction-focused technicians understand your industry-specific applications and workflows, providing relevant support when you need it most.
Technology Managed Services
BIG’s comprehensive help desk support provides your team with immediate assistance for all technology issues. From resolving workstation problems to supporting construction-specific software, our technicians understand both the technology and how it's used in your industry. We offer tiered support levels with guaranteed response times to ensure your team has the assistance they need when they need it, minimizing downtime and maintaining productivity across your organization.
SQL Managed Services
Our database experts optimize the performance of your SQL databases and ERP applications, ensuring smooth operation of your mission-critical systems. We handle maintenance, updates, and performance tuning to maximize efficiency and prevent data-related bottlenecks.
Microsoft Tenant Management
We provide expert management of your Microsoft 365 environment, ensuring optimal configuration, security, and performance. Our services include user account management, security policy implementation, license optimization, and application configuration. We help construction businesses leverage the full power of Microsoft's productivity and collaboration tools while maintaining security and controlling costs.
SIEM & SOC Services
Our Security Information and Event Management (SIEM) system combined with Security Operations Center (SOC) provides 24/7 threat monitoring and response. We detect suspicious activities in real-time and take immediate action to protect your systems and data.
Compliance Services
We help construction and manufacturing businesses navigate complex security regulations, ensuring your technology infrastructure meets all relevant requirements. From CMMC and NIST to industry-specific standards, our team guides you through the compliance process with minimal business disruption.
