Support for IT teams, networks, users and data

Is your internal IT staff stretched thin by resetting passwords, updating software, or monitoring the health of a Wi-Fi network? BIG’s NOC, Help Desk, and field maintenance teams can support your IT staff and protect your network, users, and data.

We Are Your On-Demand Technical Support Team

Business Information Group helps businesses and IT teams save time and solve technical problems with round-the-clock Network Operations Center (NOC), Help Desk, and field maintenance support.

Our NOC is complemented by a team of senior engineers and field installation crews for advanced troubleshooting 24/7/365. They utilize our nationwide field service staff to perform service affecting repairs across the United States.

A woman looking at a computer screen and wearing a headset.

BIG: York’s Premier IT & Tech Support Company

Since 1992, Business Information Group has been dedicated to helping businesses in York, Lancaster, and Harrisburg optimize technology. Through NOC and Help Desk services, BIG supports growing businesses by assisting employees, actively monitoring networks, and protecting systems against cyber-attacks.

See why BIG was named the #1 IT & Tech Support Company in Central PA for 2021.

About BIG

Two men working in a server room. A globe with a grid hovering over it.

Partners We Work With

Radwin
Ruckus Wireless
Nokia
Cisco Meraki

Get Started Today

Need help with technical support or monitoring & maintaining your network? Let us help. Start a conversation with BIG about your needs today.